If Your Client’s Product Is Crap… So Is Yours

Venture Direct Poor Quality

So I was browsing my latest issue of Inc. Magazine (The Handbook of the American Entrepreneur) when I came across an 8-page spread in the back with the tag “Special Advertising Section” at the top. While this advertising section looked like most others you’d find in the back of a magazine… this advertising section amazed me (In a bad way). The ads looked liked they had been thrown together from the kind of crappy banner images you might find advertising on cheap sites. Some of the ads were so stretched and pixelated that the domain names were nearly illegible.

See the AD below for the Yale MBA… How well is their domain shown??
Notice that the text in the ad above is clear.

There were 8-pages of with 26 ads on them. Out of 26 ads only ONE wasn’t pixelated in any way. Some of the ads were such a poor quality that the text was barely readable. I’m not 100% what Programs the Regent University offers, but I’m almost certain they wasted some advertising money.

Who Does this Reflect Badly On? Advertiser or Advertising Partner?

The advertisers could have submitted last minute very poor quality artwork and left the advertising partner with no choice but to run with the low quality ads.. But the chances that 96% of all the advertisers submitted poor quality artwork? Not high.

When Yale is marketing in national print magazines with advertisements that are barely legible, they’re putting a little bit of stank on their Ivy League status… How much damage does poor advertising like this cause? I place more bias on the advertising partner Venture Direct as it is their service that is placing these ads. To me the extremely poor quality speaks to their poor service offering.

  • http://www.younggogetter.com/ Travis

    I’ve worked on a couple dozen annual report, magazine, and promotional projects in the past 5 or so years. Almost all of which involved me collecting dozens of ads from companies, their agencies, etc…

    At least half of them didn’t have a professional designing their ads, rather, they had someone in the “marketing” department throw it together last minute because they were just offered a discounted run rate to fill the ad spots.

    Entrepreneur Magazine, almost every newspaper, and many other publications have traded standards for money. It’s a shame.

  • http://www.younggogetter.com/ Travis

    I’ve worked on a couple dozen annual report, magazine, and promotional projects in the past 5 or so years. Almost all of which involved me collecting dozens of ads from companies, their agencies, etc…

    At least half of them didn’t have a professional designing their ads, rather, they had someone in the “marketing” department throw it together last minute because they were just offered a discounted run rate to fill the ad spots.

    Entrepreneur Magazine, almost every newspaper, and many other publications have traded standards for money. It’s a shame.

  • http://www.thrivenow.com.au Ross Hill from Thrive

    I don’t think it really matters who it reflects on, because if I can’t read it - I won’t.

    I think I’m pretty immune to most advertising anyway. Ads on tv? Never saw it. Click your adsense? Not likely unless I do it intentionally to support ya :)

    I reckon the best advertising is when you don’t know it is. That guy in that movie uses a mac? Cool. Oh what, the studio got paid for him to use a mac? Fantastic, it’s 99% transparent and it’ll probably work. Reading a flattering review of a product in a newspaper, did they pay for it? Good on them if they did, it works ;)

  • http://www.thrivenow.com.au Ross Hill from Thrive

    I don’t think it really matters who it reflects on, because if I can’t read it - I won’t.

    I think I’m pretty immune to most advertising anyway. Ads on tv? Never saw it. Click your adsense? Not likely unless I do it intentionally to support ya :)

    I reckon the best advertising is when you don’t know it is. That guy in that movie uses a mac? Cool. Oh what, the studio got paid for him to use a mac? Fantastic, it’s 99% transparent and it’ll probably work. Reading a flattering review of a product in a newspaper, did they pay for it? Good on them if they did, it works ;)

  • http://www.oncardblog.com JTreiber

    Great post on a very interesting topic. I agree that many advertisers are not as “polished” with their ads as you might think. It’s hard to say where the blame falls with the Yale ad. The bottom line for me is that it is a pure reflection on the advertiser, because that is whose brand is being displayed. Only the advertiser knows who the ad agency was who developed their creative and can probably point the finger in that direction, fire them, and hire a new firm. However, the damage has already been done. It’s hard to quantify the damage to the brand for a sloppy ad, but it’s definitely there. The blame is on quality control has to be the advertiser’s responsibility because nobody will watch out for your brand like you will. It’s clearly better to hold off rushing the creative to get a good ad price than than rush it and have it look like the above…

  • http://www.oncardblog.com JTreiber

    Great post on a very interesting topic. I agree that many advertisers are not as “polished” with their ads as you might think. It’s hard to say where the blame falls with the Yale ad. The bottom line for me is that it is a pure reflection on the advertiser, because that is whose brand is being displayed. Only the advertiser knows who the ad agency was who developed their creative and can probably point the finger in that direction, fire them, and hire a new firm. However, the damage has already been done. It’s hard to quantify the damage to the brand for a sloppy ad, but it’s definitely there. The blame is on quality control has to be the advertiser’s responsibility because nobody will watch out for your brand like you will. It’s clearly better to hold off rushing the creative to get a good ad price than than rush it and have it look like the above…

  • http://www.constructionmarketingideas.blogspot.com Mark Buckshon

    This looks suspiciously like one of these problems that vex publishers. All looks fine on the final impositions (electronic proofs), then, bam, something screws up at the last minute, either a file reversion or technical glitch as the final images are sent for the printing press. I know. It has happened to me in our printed regional construction publications. When we see stuff like this, we contact our clients proactively and offer a make-good or some other adjustment to the pricing.

    Of course, we don’t charge more than $5,000 for a 1/8 page ad. kSee the rate card here: http://www.venturedirect.com/pdf/Inc_Marketplace07.pdf

    At these rates, of course, some addiitional production/press checking — including careful review of the pages on the press and a press stop if necessary — are appropriate, and for this, both Inc. and Venture Direct should review their procedures.

  • http://www.constructionmarketingideas.blogspot.com Mark Buckshon

    This looks suspiciously like one of these problems that vex publishers. All looks fine on the final impositions (electronic proofs), then, bam, something screws up at the last minute, either a file reversion or technical glitch as the final images are sent for the printing press. I know. It has happened to me in our printed regional construction publications. When we see stuff like this, we contact our clients proactively and offer a make-good or some other adjustment to the pricing.

    Of course, we don’t charge more than $5,000 for a 1/8 page ad. kSee the rate card here: http://www.venturedirect.com/pdf/Inc_Marketplace07.pdf

    At these rates, of course, some addiitional production/press checking — including careful review of the pages on the press and a press stop if necessary — are appropriate, and for this, both Inc. and Venture Direct should review their procedures.

  • http://www.unmatchedthemes.com Shane

    Ha! I noticed the very same thing! I even spent time mentally criticizing the first advertiser I saw for doing such a terrible job submitting a logo. Only after that, though, did I realize that all the logos were bad.

    Somebody’s getting a flogging over this, I can guarantee you. You don’t spent that kind of money to look like an idiot.

  • http://www.unmatchedthemes.com Shane

    Ha! I noticed the very same thing! I even spent time mentally criticizing the first advertiser I saw for doing such a terrible job submitting a logo. Only after that, though, did I realize that all the logos were bad.

    Somebody’s getting a flogging over this, I can guarantee you. You don’t spent that kind of money to look like an idiot.

  • http://leveltendesign.com/blog/chris Chris Sloan

    Not sure who’s to blame there but I would point the finger at the publisher. While it’s not the press guys job to check every page, it is someones job (at the publisher) to assure that all ads submitted are done so in a high-res format; if you don’t meet the requirements the ad doesn’t run. If they still want to see the revenue from the sale, bill the client and give them space in the next issue (if they meet the requirements).

  • http://leveltendesign.com/blog/chris Chris Sloan

    Not sure who’s to blame there but I would point the finger at the publisher. While it’s not the press guys job to check every page, it is someones job (at the publisher) to assure that all ads submitted are done so in a high-res format; if you don’t meet the requirements the ad doesn’t run. If they still want to see the revenue from the sale, bill the client and give them space in the next issue (if they meet the requirements).

  • http://www.freebusinesstips.com.au Steve

    I ran an advert in a local paper in the business section once… they stuffed it up…. I got a free advert and some editorial for it in the next issue. which one do you think people remembered, yep the crapy one!

  • http://www.freebusinesstips.com.au Steve

    I ran an advert in a local paper in the business section once… they stuffed it up…. I got a free advert and some editorial for it in the next issue. which one do you think people remembered, yep the crapy one!

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