Ideas & Concepts: A Moo.com miniCard disaster

So I was really excited to get my miniCards today in the mail!

Well I was really disappointed to find out the quality was horrific! I wrote a small post about it on hellyeahdude.com , go check it out.

And I checked the resolution specs, 300DPI, CMYK, did save to JPG but highest quality JPG, I know I should have used TIF (didn't know they accepted that file type, still not sure actually)

I wonder what went wrong? And yes, I did make a claim with moo.com!

Well, its actually quite cool. Users who don't have as much of a "designer" background, are able to create business cards from their flickr profile, facebook profile, and many other social network profiles. They are able to put an image of their choice on the card or select a premade design.
Then on the back, a nice helvetica font face puts the contact information for them.

There is really a lot you can do. But they are also cut off in height, to make it look more like a "tag"... there very easy to feel on the index finger and thumb.. So I really do prefer this type of card over a business card.. Beneficial to the user because of the "remembrance rate" & easy to create for illiterate users.

Haha no problem!

Looks like the post is getting some comments on freelanceswitch too. Users are still weary of using moo I guess!!

Working with Imagekind and many other print shops in the past, my first guess would be that this has nothing to do with your files, and a lot to do with a bad run of printing. Clogged print heads, offset color runs, and lots of other things can all cause "disastrous" effects. This probably just slipped past some QC process. I would say if your image file looks good to you, then ask moo for a replacement, and they will probably be fine.